Dorridge Surgery
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Based on 46 reviews
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Reviews (46)
A good surgery but too many texts!
April 17, 2025
Overall Dorridge Surgery is good. I find accessing appointments ok. My only gripe is that they send text messages about everything, and when you are not tech savvy they become confusing and at times I find them quite unnecessary.
Lack of continuity of care
February 21, 2025
My experience is hindered by the lack of continuity of care. I always see different doctors, meaning that they do not know you or your history and you have to explain everything again at most appointments, which is time consuming.
Good service
February 10, 2025
This service is good, generally I can access appointments through the online system and my vaccinations are all sorted here.
Easy to see a GP but have to book online
February 10, 2025
I see the nurse here weekly and it is easy to see a GP if needed. You have to book online but when I have had problems with the online booking system they did help over the phone.
Only allow online booking
January 31, 2025
I have to make appointments for my 95 year old mum as they only allow booking through their online form. It is appalling that this is expected of elderly patients.
Closed on appointment date
January 18, 2025
We were given an appointment on a Saturday only to turn up and the practice was closed. An elderly couple walked past and said it happens all the time! Normally this practice is good but we are highlighting this in an attempt to make them better rather than dig them out. Shocking service and they must do better.
Helpful and accommodating staff
November 20, 2024
I have no complaints about this surgery. The staff are very helpful and accommodating and I can always get appointments when needed.
Staff are obliging
November 20, 2024
This practice is good. The staff are always very obliging.
Happy with service but room for improvement
November 19, 2024
I am happy with this service overall but there is still room for improvement.
Always able to sort out repeat prescriptions
June 25, 2024
Generally speaking this practice is brilliant and I am always able to get repeat prescriptions sorted.