of months and it is so difficult. I phone at 8.00 exactly as it really is impossible after this time. It will be permanently engaged so I have to keep hitting redial. I eventually get through to the automated voice recording and after letting me listen to that for a couple of minutes, it then tells me that there are unprecedented high call volumes and they can’t take my call. I keep going through this process (immediately hitting redial each time) until I eventually get in a queue. I can remain in this queue for 59 mins only to find that the call is disconnected and I have to start the process all over again. When I do finally get through to speak to a receptionist, there are no doctors appointments available. It’s so frustrating as I need to commence the same process the following day. There is no alternative process even if you don’t require an appointment that day. I finally got an appointment for my husband who was suffering with depression and found the whole situation unbearable. I have to say that the triage nurse practitioner has been really helpful once we got an appointment although the doctor cancelled the follow up appointment with Nick and we’re now back in the cycle of trying to get an appointment.
put into a long queue and then cuts you off after 40 minutes of waiting. If by someone miracle you do get through a receptionist (with a really bad attitude) tells you there’s no appointments available and to phone again the next day and start the whole process over again.