Balsall Common Medical Centre

The the service is no where near as good as it used to be. There are now a lot of trainees. They are not as good and they do not know your background. The owners of the surgery are always in the background and unavailable to see you. The service provided by one doctor is good but sadly she is leaving soon. I am not looking forward to her leaving. and having to see another doctor who does not know me.

I can usually get an appointment when I need one. The doctors were excellent when my late husband was alive. They would do routine home visits without even being asked. They were wonderful.

I don't have any problems with this surgery, the doctors, the nurses, or getting information.

This surgery is great all round. I never have a problem getting an appointment and on one occasion when they were fully booked they booked me in at a badger service to be seen on the same day.

I find them very good. When I need an appointment I can get a face to face appointment on the same day.

I can normally get appointments when needed. The doctors are very good and the reception staff are great, very helpful and friendly.

It's impossible to get an urgent appointment you have to book weeks in advance. Sometimes I just wait it out rather than seeking treatment elsewhere but when it's the health of my children I have to use an alternative route for them to be seen and/or treated.

It can be very hard to get an appointment which is what lets the surgery down. The doctors and staff are great its just accessing them which is difficult.

All the staff here are amazing and they support me through all the difficult times.

Often a bit of a wait for routine appointments such as smear or results but overall helpful