Balsall Common Medical Centre

If you want to see a specific GP then you have to wait a couple of weeks but if not then you can be seen on the same day.

The GP is absolutely brilliant. I call dead on 8am and I'm 6 in the queue but I usually get a same day appointment.

When we need to use their service we struggle to get transport as it's far from me. they're very good though.

I went for a diabetes check and they said there was a problem with my prostate so they said they would get onto the hospital. In general the GP is very good and I can get same day appointments. I never have any problems with them.

There is a couple of GP's I don't like, it's their attitude. You can only talk about 1 thing, come on, we have waited two weeks for the appointments. When I phone up they're good at making appointments.

The GP is so lovely. She sits and listens to everything you have to say. A ten out of ten service.

My experience of Balsall Common and Meriden Group surgeries has been terrible. There is a three month wait for blood tests and I can never get a GP appointment. I have to keep phoning daily to try. If I can't get an appointment I just don't get medical care.

I have registered here and found the prescription system very strange. I was told I need to put my request in writing even though they claim they have my full medical records.

I saw a physio here due to back problems and they just sat ticking boxes rather than doing anything. It felt like they just wanted to signpost me somewhere else.

They can be very helpful but are sometimes obstructive. Everything is done by a locum so you never see the same doctor which harms the continuity of care. They spend the appointment staring at the screen and rush you through so it feels like they have no time for patients. They have been there when I've needed them but the system is flawed.