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Reviews (36)

Inconvenient appointments and poor advice

November 12, 2021
Telephone appointments are being offered - but no exact appointment times are given only an approx time. I don’t understand why when seeing patients in person an appointment time could be given, but this isn’t possible with a phone appointment. My nurse appointment was for between 10 and 11 am and I wasn’t called until after 4pm. It’s very inconvenient for people working. I complained and did not get a satisfactory response. The nurse or doctor never seems to have medical notes to hand and gave inaccurate advice about access to physio services,
Anonymous

As long as you phone at the right time.i

July 15, 2021
Good service by phone mostly
Christine Richards

No Back up

July 15, 2021
Lack of face to face contact even lack of bedside manner.
Anonymous

My husband suffered for months with earache

June 9, 2021
The Dr refused to see him. Spoke on the phone he suffered for months with pain and swelling and deafness. He was told to pay privately for an ear exam and treatment to remove earwax.
He was then refered back to the Dr because he needed antibiotics for his ear infection. The other Dr he spoke to was less than happy that the colleague in question was refusing to see patients that obviously needed to be seen face to face
Anonymous

Very attentive GP service

June 8, 2021
I have had numerous medical problems in past year and have been referred to specialists when required and received excellent attention, especially from Dr Edwards. He has looked info up on line and sent it to me, adjusted medication to correct health issues and phoned me to maintain updates on my condition. Reception staff are always helpful and I have usually obtained a phone appointment for same day. A face to face appointment was also arranged when needed. We are very fortunate to have this health centre in our village.
Paul Child

Well organised.

June 3, 2021
Had Astra. Ist one awful side effects, 2nd no problems at all. Staff all fab btw
Anonymous

Vaccine

June 3, 2021
Dealt with very quickly and easily no problems at all
Caroline Drake

Excellent

April 26, 2021
I had to actually see a doctor the other. It was very well organised. I felt very and comfortable. Can’t fault Balsall common surgery. Excellent
Anonymous

Routine blood test and 2 vaccine jabs

April 25, 2021
Both jabs so well organised right from car park to 15 minute waiting area very clear instructions on inner doors to enable access into building all staff very cheerful, friendly and professional.
Judith Hart

GP phone call excellent

April 21, 2021
Each time I have called for an appointment the GP has called back and successfully provided treatment support. One GP was particularly helpful and I felt he really had time for me and delved deeper than maybe would have been the case had I been to the surgery.
A P Noble

Balsall Common Medical Centre

Contact

01676 935000

Ashley Drive
CV77RW

Location

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