UHB Solihull Hospital

I was referred to the dermatology department for a treatment. I was referred in Aug 2021. I had not heard anything for a while and there was no communication in regards to the referral. It was only when I started chasing the hospital on numerous occasions that I was advised that I was not on the system. they had lost my details in the system. I had to get referred back and after continuous chases with the secretary of the department was I seen and now waiting for a plastic surgery which i was advised would be in 3 months time.

Would like the A&E and walk-in clinics to be back as its to far to go to the heartlands especially if you work. It is easily accessible during lunch and breaks and locally close.
Heartlands is horrible and to busy. The service at Solihull A&E and wallk in clinics was a much nicer service.

It is ashame the Solihull A&E and walkin clinics have gone as they were cleaner and not as busy as the heartlands hospital. It was easy to access and the service was very good. It was a place that I could go to in case of emergencies rather then waiting for GP or going to a A&E/walk in that is far.

Too far from me, Drive long distance for check ups that can be done at my local GP. Very unsustainable for me.

Always great service and excellent care

My son was referred to the solihull ophthalmology department from the opticians over a year ago. I have chased the hospital however they have advised if the issue is not urgent then i would need to wait to get an appointment.

If there was a A&E and walk-in center locally then it would help with not having to be reliant on other hospitals. It would be easy to access especially if you have physical health condition which restricts you.

I go to see the consultants in the physiotherapy department and to the osteopathy department.
The staff are brilliant and the communication is good. they always keep me informed and they carry out scans and tests.
the appointments are 6 weeks apart however they are very helpful/

I only got my appointment at the GP regarding the matter because they had written to them.

Only suggestion would be to bring back the Walk in and A&E. Had they had the walk- in clinic or the A&E i would have been able to get to that for my injured toe to be looked at. I consulted my GP only to be advised to ring 111 or 999.

Instead I waited for my next appointment at the hospital to get it checked which they happily checked for me.

would like the Walk-ins and Solihull A&E to reopen. They services were accessible and were good if their was emergencies outside of the gp hours. It took away the strain of being reliant on the GP.
When you have children local services are required.

It is a almost new, built for the people of Solihull, and nearly all the services have gone. Other hospitals are full to capacity no places to park difficult to get there for the older people…it should not be happening