Richmond Medical Centre
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Based on 40 reviews
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Reviews (40)
Wrong dates printed on fit notes
March 6, 2023
The admin side is over stretched. They print the wrong dates on fit notes. They make it hard for you to get an appointment. The system is just broken.
Hard to get passed reception
February 14, 2023
The doctors are very good when you get to see them. Very hard to get an appointment when needed. Long waiting times for face to face appointments. Reception staff are pleasant but hard to get through. I do not wish to discuss my medical needs with reception staff.
I would preferred a more person centred approach
December 12, 2022
My GP is great but I wish they could find another way to support me to get better in order to start being independent again. The doctors are not paying much attention on me. Every person is different and I wish there was more person-centred approach.
Great service
November 25, 2022
My GP is very good with appointments and the phones are always free. When I was in Birmingham, my GP was terrible, and I moved to Solihull.
The surgery are fine
November 16, 2022
They’re fine. I can get appointments quickly. I’m able to get appointments both face to face and over the phone.
GP not taking ownership of patient care
November 13, 2022
Following radiation treatment for cancer, I ended up suffering from spinal problem.
Been awaiting to see neurologist.
What is bad is that the GP wont chase the appointment for you. They say "do it yourself"
What if you aren't well enough?
When you want a GP appointment you can only phone on the day so no help.
Been awaiting to see neurologist.
What is bad is that the GP wont chase the appointment for you. They say "do it yourself"
What if you aren't well enough?
When you want a GP appointment you can only phone on the day so no help.
Can't get services that are important
November 13, 2022
I can't get appointments for services like Asthma clinic or Diabetic clinic. Not often enough since covid. Can't see a named doctor. When you speak to the doctors, they haven't read the notes.
Surgery is not like it used to be. Not a family surgery. No longer personal service anymore.
Surgery is not like it used to be. Not a family surgery. No longer personal service anymore.
Hard to get appointments, long referral times
November 13, 2022
Hard to get appointments.
from 8.30 onwards, cant get through until after 9am and this is costing me money.
Then it is two weeks to get appointment.
Feel very rushed when you see the Nurse practitioner or the GP. Not enough time is provided to discuss the medical problem.
from 8.30 onwards, cant get through until after 9am and this is costing me money.
Then it is two weeks to get appointment.
Feel very rushed when you see the Nurse practitioner or the GP. Not enough time is provided to discuss the medical problem.
Surgery contact always good
August 31, 2022
My GP surgery contact with the surgery has always been good.
GP not ready to put me on menopause treatment
August 31, 2022
Mentioned menopause to GP whilst at an appointment for something else.
Mentioned hot at night/sweating. I was told not ready to start any treatment but to get bamboo sheets for bed.
Mentioned hot at night/sweating. I was told not ready to start any treatment but to get bamboo sheets for bed.