an appt are horrendous . The merger with other practices has seen the service deteriorate drastically. Also unavoidable mistakes have been made recently - wrong medication prescribed on a repeat , no script available at chemist when I was told it would be. Blood test form not posted to me when it was promised . Just a lot of stress from having to make several chasing phone calls and having to wait so long to be connected to someone to deal with them ( 45 mins to 1 hour ) . All whilst trying to do my job.
On top of feeling ill this is not what patients need.