Rd Clinic requesting dressings (Tues am) required Thursday. Locked up. No response on intercom. I phoned, got through and advised the letter was there and the dressings needed for Thurs. I was told the dressings would be with the pharmacy and was stroppily told no I didn’t need to call first. Called at the pharmacy on Fri. No knowledge! Still locked, I rang the survey intercom for 10 mins before being stroppily told they were busy and I would have to wait.
I wouldn’t be there if someone had done the job properly.
What are the GPs / surgeries doing?
Keep getting drugs wrong. Making changes to prescriptions without consultation. Sending patients to The Village Surgery, the equivalent of having your G.P. move to another town. Complaint letters ignored. Unable...