note on my repeat prescription that it was overdue. Told by person on end of phone that it would be ok to submit my prescription without a blood pressure test being done. My prescription is for high blood pressure and during lockdown the pharmacy I use decided to switch one of my tablet brands (which I have had for several years) and I was experiencing side effects from the brand they supplied which I explained to the operator on the phone but she still said not to worry I could get my blood pressure done at a later date. Not good advice as my medication is for high blood pressure.
phone appointment with a pharmacist employed by the surgery, given the wrong day to start with. I do not object to the pharmacist but I felt as though I was treated like a little kid who didn't know what my body needed. I would prefer to speak to a doctor, there seem to be a few employed by the surgery but you can never get an appointment even when you phone at 8am. Before all this Covid 19 it was difficult but now I don't bother asking for an appointment even though I'm in a lot of pain, I've given up.
when finally get through, you can't get an appointment and told to try again from 8 a.m. In the morning.
I'v had occasions of betting cut off, just as you get through.
But through the pandemic it is even worse. They are not open to see people unless they deem it necessary after your phone consultation.
I just keep putting everything off.
Why, when allegedly, NHS is to remain open and available for everyone, is it they are closed or too busy.
Is there too many patients on their books... I'm unsure. All I ever see and read are negative comments regarding Drs in Solihull, Shirley, egg etc.
Wait to speak to receptionist varies from 15 minutes to 1hrs 40 minutes, sick of music and interruptions saying "yr call is very important" if it's so important, why don't...
Keep getting drugs wrong. Making changes to prescriptions without consultation. Sending patients to The Village Surgery, the equivalent of having your G.P. move to another town. Complaint letters ignored. Unable...
