GPS Healthcare - Park Surgery
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Based on 37 reviews
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Reviews (37)
I can never get an appointment
September 25, 2024
I can never get an appointment. The booking system and appointment availability are awful!
Don\'t visit often but fine when I do
August 28, 2024
I don't visit this practice often but when I have they've been fine.
Difficult to get seen
June 25, 2024
Waiting times here can be very long and it is very difficult to book an appointment. Even when I call at 8am I am told there are no appointments left.
Made me travel elsewhere
June 10, 2024
I was told that I had to go to Knowle surgery instead. I am 92 and had to get the bus which isn't right.
Difficult to get an appointment
June 10, 2024
It is very difficult to get an appointment here. I called yesterday and was 30th in the queue and didn't get through for a very long time. When I did speak to someone they refused to answer any of my questions. It is impossible to walk in and get an appointment either.
In extreme pain waiting for appointment
June 10, 2024
I have been waiting for over a year for a dermatology appointment. I have spent 2 years in extreme pain and unable to sleep due to my skin and being given the wrong treatment. This service just isn't fit for purpose.
Given up trying
June 10, 2024
I have given up trying to get in touch with my GP due to their inactivity.
Problems with medications
June 3, 2024
We usually have good links with this service but recently have had a big problem with getting medications for those in our care.
The staff are helpful and try their best
February 29, 2024
I find Park Surgery pretty good. It can be difficult to get a face to face appointment but the reception staff are very helpful and do their best to get you in if your symptoms are serious or it's an urgent matter.
Hard to get a face to face appointment
January 25, 2024
There is a long telephone queue every time I call up, and it is normal to be holding in a queue for over 30 minutes. Face to face appointments are almost impossible to get.