GPS Healthcare - Park Surgery

I don't visit the surgery very often, but when I need an appointment I do manage to get one. I am happy with the surgery and the service that they provide.

My experience of treatment and care at Solihull Hospital has been marvellous. My operation was carried out here, it went very well and post op care in hospital was very good. I have had to attend a number of follow on appointments at the hospital all of which have gone very well. Sometime waiting times are longer than scheduled but that is the only improvement I feel could be made.

I can never get an appointment. The booking system and appointment availability are awful!

I don't visit this practice often but when I have they've been fine.

Waiting times here can be very long and it is very difficult to book an appointment. Even when I call at 8am I am told there are no appointments left.

I was told that I had to go to Knowle surgery instead. I am 92 and had to get the bus which isn't right.

It is very difficult to get an appointment here. I called yesterday and was 30th in the queue and didn't get through for a very long time. When I did speak to someone they refused to answer any of my questions. It is impossible to walk in and get an appointment either.

I have been waiting for over a year for a dermatology appointment. I have spent 2 years in extreme pain and unable to sleep due to my skin and being given the wrong treatment. This service just isn't fit for purpose.

I have given up trying to get in touch with my GP due to their inactivity.

We usually have good links with this service but recently have had a big problem with getting medications for those in our care.