Chester Road Surgery
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Based on 99 reviews
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Reviews (99)
Great receptionist and good doctors
June 27, 2025
They are not too bad. The receptionist is great and the doctors are good.
No problem getting in and never feel rushed
June 27, 2025
I have no problem getting appointments and the doctors are good. I never feel rushed and the receptionists are really friendly and helpful when I speak to them.
Helpful staff and good doctors
June 27, 2025
This is a good surgery. The staff are very helpful, I can pop into the surgery and they'll book an appointment for me. If they say they will call me back they always do which is great. I have no problem with the doctors, I see different ones regularly but it hasn't caused any issues.
Great but try to send me elsewhere
June 5, 2025
They are great but they keep trying to send me to Bosworth. The doctors are all okay but I never see the same one which is something they could improve.
Various issues with them
June 5, 2025
They keep trying to send me to Bosworth Medical Centre and I don't want to as it's much further away. They don't always accommodate my request to be seen here and even if I am I see a different doctor every time. This means they have to go through my medical history at the appointment which is quite complicated. I've also had things missed off my repeat prescriptions and they make no attempt to contact me about it.
Good surgery with a couple of minor issues
June 4, 2025
This is a good surgery. The receptionists are approachable and helpful. The doctors are good but you never get to see the same one. I also get offered appointments at Bosworth a lot which just isn't convenient for where I live.
Okay but calling is difficult
June 4, 2025
They aren't too bad, getting appointments can be a hassle sometimes though. Calling was easier before COVID and I recently lost my phone so couldn't call to get an appointment. The doctors are okay and so are the receptionists.
Can get appointments and doctors are okay
June 4, 2025
I can get appointments when I need them and the doctors are okay.
Much easier to get appointments now
June 4, 2025
It is a lot easier to get appointments now than it used to be. I have no issues with them. The doctors are good and the receptionists are very approachable.
Fine but hard to book appointments
June 4, 2025
The surgery itself is totally fine. Phoning up at 8am can be difficult though and you can't book in advance. The doctors are fine but you don't see the same one each time. I have no issues with the care they provide it's just the booking system.