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Reviews (99)

Great receptionist and good doctors

June 27, 2025
They are not too bad. The receptionist is great and the doctors are good.
Anonymous

No problem getting in and never feel rushed

June 27, 2025
I have no problem getting appointments and the doctors are good. I never feel rushed and the receptionists are really friendly and helpful when I speak to them.
Anonymous

Helpful staff and good doctors

June 27, 2025
This is a good surgery. The staff are very helpful, I can pop into the surgery and they'll book an appointment for me. If they say they will call me back they always do which is great. I have no problem with the doctors, I see different ones regularly but it hasn't caused any issues.
Anonymous

Great but try to send me elsewhere

June 5, 2025
They are great but they keep trying to send me to Bosworth. The doctors are all okay but I never see the same one which is something they could improve.
Anonymous

Various issues with them

June 5, 2025
They keep trying to send me to Bosworth Medical Centre and I don't want to as it's much further away. They don't always accommodate my request to be seen here and even if I am I see a different doctor every time. This means they have to go through my medical history at the appointment which is quite complicated. I've also had things missed off my repeat prescriptions and they make no attempt to contact me about it.
Anonymous

Good surgery with a couple of minor issues

June 4, 2025
This is a good surgery. The receptionists are approachable and helpful. The doctors are good but you never get to see the same one. I also get offered appointments at Bosworth a lot which just isn't convenient for where I live.
Anonymous

Okay but calling is difficult

June 4, 2025
They aren't too bad, getting appointments can be a hassle sometimes though. Calling was easier before COVID and I recently lost my phone so couldn't call to get an appointment. The doctors are okay and so are the receptionists.
Anonymous

Can get appointments and doctors are okay

June 4, 2025
I can get appointments when I need them and the doctors are okay.
Anonymous

Much easier to get appointments now

June 4, 2025
It is a lot easier to get appointments now than it used to be. I have no issues with them. The doctors are good and the receptionists are very approachable.
Anonymous

Fine but hard to book appointments

June 4, 2025
The surgery itself is totally fine. Phoning up at 8am can be difficult though and you can't book in advance. The doctors are fine but you don't see the same one each time. I have no issues with the care they provide it's just the booking system.
Anonymous

Chester Road Surgery

Contact

01217703035

406C Chester Road
Castle Bromwich
Birmingham
West Midlands
B36 0LF

Location

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