The Maple Leaf Centre
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Based on 38 reviews
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Reviews (38)
Really helped me
March 31, 2025
They provide very good mental health support. I was seen here for a while and they really helped by now I've been sent elsewhere.
Good mental health service
February 28, 2025
They provide a good mental health service.
Happy with mental health care
February 26, 2025
I am on my third CPN now because I had to move teams. I am happy with the care. I see the CPN every week and a consultant every 6 weeks.
Good home assessment, harder to find centre
February 21, 2025
My experience of The Maple Leaf Centre has been mixed. I waited quite some time for my dementia referral and my first appointment was a home visit. This appointment went well. I have since been required to attend appointments at the setting. This has been difficult, it is quite a way to travel for me and the centre itself was very difficult to find.
26 week wait for dementia home assessment
February 20, 2025
I waited 26 weeks for a dementia assessment. Despite the wait the service I received from the Maple Leaf Centre was good. I had a home assessment and was very satisfied with the appointment.
Fantastic daily care team
December 9, 2024
The daily care team were fantastic
Service has lacked consistency
December 2, 2024
I am happy with the services provided now, because my most recently appointed doctor is very good. However, there has been a high turn over of staff in recent months and a lack of continuity of care. I do hope that these issues have now been sorted out and that going forward the service will continue to improve.
Only really give out medication
November 28, 2024
They are not too bad but they only really seem to give out medication. The receptionists also seem to think they know more than the doctors.
Long waits to speak to a doctor
November 8, 2024
My treatment has been very medication centred. I have not been seen since June even though I'm meant to be seen every 2 weeks. When I call them the doctors call back within 48 hours, but this is no good when you need help straight away.
Had to endure medication side effects
October 17, 2024
I have dealt with frequent cancellations and rebook letters, once 3 times in a row. I had bad side effects from one medication, I contacted them but I was unable to see or speak to anyone. I hoped my GP could speak with them about this but no, I had to endure the side effects for 5 months.