Leave your Feedback


Reviews (38)

Good doctors and no issue with appointments

July 16, 2024
This practice is good. The doctors are good and I have no problems with the appointment booking system. The staff are fine and they have been quite good with my little girl.
Anonymous

Given antibiotics for insect bite

July 16, 2024
I visited this service for an infected insect bite. I was able to get antibiotics here after this was refused at Solihull UTC.
Anonymous

Brilliant service, can always get appointment

July 16, 2024
This service is brilliant. I can always get appointments when needed.
Anonymous

Untreated medical condition since 2022

June 26, 2024
I have been suffering with hydrosis for many years. In 2015 I started to experience night sweats which then developed in my hands, armpits and feet. Between my GP and referrals to dermatology, no treatment has worked apart from Botox injections in my armpits. My feet sweating causes me severe issues every day. I now have multiple different GPs dealing with this and and there is conflict between them with all information only coming to me through text messages. When I have requested a phone call the GP calls me two hours early and then doesn’t call back at the time stated. Despite my suffering my GP does not help and each time I try to speak with them another GP involves themselves.
Anonymous

Very helpful with long covid struggles

June 5, 2024
They have been excellent during my struggles with long covid. I could not ask for a better service.
Anonymous

I feel let down by my GP surgery

April 16, 2024
I feel very let down by my GP practice. I attended the surgery with pains in my legs and a bad headache and my concerns were dismissed. I ended up seriously unwell in hospital.
Anonymous

Good care but difficult to book appointments

February 23, 2024
The care from the doctors is very good but it is very difficult to get an appointment. The phone lines are constantly engaged, and I do not find it easy to walk to the surgery to book appointments in person.
Anonymous

Reply from St Margarets Medical Practice

Thank you for your comments. We have 4 telephones that are answered constantly during our opening times. There are obviously busier periods and first thing in the morning is one of them. I would suggest that you try later in the morning or early afternoon. We also have the availability to book online or through the app if you have it. Prescription requests can also be made online, via the app or direct to the practice email.


Provider responded

I walk to the surgery to get appointments

February 23, 2024
I find it difficult to get through on the phone so I walk to the surgery to get an appointment. I recently did this and although I could not get a face to face appointment I got a call back from the doctor within the hour. The doctors are very good.
Anonymous

I have not seen a midwife

February 5, 2024
Everything has been done online. I have not even seen a midwife in person during my pregnancy.
Anonymous

Reply from St Margarets Medical Practice

Thank you for your reply. Unfortunately the process of booking in with the midwife for your initial appointment and also choosing your hospital for the pending birth has been changed by the community services, this has nothing to do with the surgery. We are however concerned that you have not yet seen a midwife and if you would like to contact the surgery with your details we will look at this further.


Provider responded

Seen by staff who are not doctors

October 20, 2023
You see more members of staff who are medically trained but are NOT doctors. They have low levels of skill and knowledge and never know what is wrong with you. The referral process is too slow. You need a referral for everything, you struggle to see the doctor who can refer you and when you do you know you are still in for a long wait.
Anonymous

St Margarets Medical Practice

Contact

01217060307

8 St Margarets Road
Olton
Solihull
West Midlands
B92 7JS

Location

Share this rating