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Reviews (8)

Great service, excellent support

July 28, 2022
Without Solihull Mind I can honestly say I would not be alive now. I have used services at mind for a few of years. I can't thank them enough for all they have done to help
Anonymous

Really good

July 11, 2022
Find Solihull Mind really good. Goes Fri pm & it is helping her
Anonymous

Been a Lifeline

July 11, 2022
Solihull Mind has been a lifeline. Was in a daric place, now so much better.
Goes Fri PM & Sunday Lunch
Just turned up and rang the bell. They have been wonderful. Marvellous I am so much better.
Anonymous

Helpful

July 11, 2022
Started with mental health, problems started in 2016. Due to problems with her son. Now passed away. Finds Solihull Mind very helpful. Smoked 40 cigarettes' per day.
Visits Solihull Mind each evening to socialise and for meals.
Anonymous

Great Service

June 23, 2022
Solihull Mind have offered Professional Mental Health Services within Solihull for a number of years. They offer Daytime and Crisis Drop-in 365 days a year, Counselling Services, Art and Creative groups as well as supporting people. During Covid they offered one to one phone calls and Zoom meetings as well as getting food parcels to those who needed them, until they were able to offer a temporary drop in at their Holticultral site, none of which were offered by Primary Services. The Staff are very professional, I think any negative comments may be more due to personal grievances than professional standards offered by this unique service
Anonymous

I like Sue she is a nice lady

May 4, 2022
I like being able to speak to Sue makes a difference to my day.
Anonymous

Initially helpful then very poor

December 1, 2021
I queried a volunteer policy but was told I was negative. The organisation do not understand governance and operate well outside a practice of balances and checks. Consequently they are a law unto themselves and hurt and bully many people they are supposed to support. Their lack of contact during co vid to many members was appalling. I know of many people like myself who have been damaged by their input.
Sue Lawson

This organisation is dangerous.

November 28, 2021
I am a former vice-chair and service user of Solihull Mind.

There is a long standing issue with a staff member who is a bully towards service users. Some are treated in such a way that they do not come back, and even if they do their mental health can be seriously damaged.

This is allowed to continue because anyone who complains is themselves treated as a troublemaker, and is liable to be banned by the director and trustees. This has happened to me and several others, and is a form of bullying in itself.

This has been going on for at least 15 years, and will continue to do so because Solihull Mind resists any outside scrutiny and in practice is accountable to no-one.
Matthew Tapp

Solihull Mind

Contact

0121 742 4941

14-16 Faulkner Road
Solihull
B92 8SY

Location

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