SHP - Grove Surgery
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Based on 133 reviews
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Reviews (133)
Receptionist very friendly and helpful
December 5, 2023
I am a new patient. I found registering very simple. The receptionists were very friendly and helpful. I have been called in for a routine check up as a new patient. I have been very happy with the surgery so far.
I am happy with the service
November 28, 2023
I am happy with the surgery. The receptionists are helpful, and the doctors are good.
Once you get an appointment its outstanding
November 28, 2023
It can be hard to get an appointment, but once you navigate your way through the booking system and you get an appointment the doctors are very good, and I am happy with the level of care I receive from them.
Really good surgery
November 28, 2023
The service is really good. The receptionists are really nice, and very helpful. I never have a problem getting an appointment.
Can access doctors with ease
November 28, 2023
I can normally get an appointment when I really need one. The surgery is fantastic when it comes to children, I can always get urgent/on the day appointments for my child if they are unwell.
Good for children's appointments
November 28, 2023
I have no problems with the surgery. I manage to get appointments if I need one. I find the surgery very good when I need appointments for the children.
Excellent doctors let down by phonelines
November 28, 2023
The staff are lovely, and the doctors are great, they always have time for you. They have made referrals quickly for me. I have been very happy with their level of care. The problem is the phone line. It is so hard to get through. I find it easier to get an appointment by popping into the surgery.
Lovely Staff & Doctors
November 3, 2023
The surgery has lovely staff and doctors. The phone lines are a bit of a nightmare and I try and pop into the surgery to book an appointment when I need one. The receptionists are very friendly and helpful.
Excellent customer service & doctors
October 13, 2023
The service received is excellent. Customer service from the receptionists is is very good and the doctors are fantastic.
Great improvement in recent months
October 13, 2023
The surgery has really improved and being able to see a doctor is great.