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Reviews (40)

Wonderful service from Dr Matiopouli

February 18, 2024
Prompt attention led to prompt diagnosis. Great team.

Excellent service easy to access doctors

February 5, 2024
This surgery provides a great service. I find it easy to see a doctor, and they are very good with my son who is under 12 months. The receptionists are very helpful.

Very difficult to book appointments

December 5, 2023
It's quite difficult to get an appointment. You have to phone up on the day which is very difficult when you work and you cannot spend over 20 minutes on the phone. There should be way to book on-urgent appointments in advance without having to call up on the day. I do not understand why the service has changed so much since covid. The system worked well before the pandemic and my experience was much better then.

It is difficult to book appointments

November 30, 2023
It's not easy getting an appointment. When calling on the day you are told its urgent appointments only but there is no way of booking a non-urgent appointment in advance. If you could, accessibility would be better. Getting through on the telephone for appointments is difficult, with long holding times, this is really difficult when you work. Prior to covid the surgery ran a lot better.

Outstanding & provide very good support

September 8, 2023
I am very pleased with the service I receive from my surgery. They offer good levels of help and support. I have no trouble booking appointments.

I can usually see a requested doctor

September 1, 2023
The surgery is quite good. I like to see a specific doctor and this request is usually accommodated.

The staff are very accommodating

August 7, 2023
The surgery is very good. I have no issues booking telephone appointments or face to face appointments. I find the staff very accommodating.

Very satisfied

April 3, 2023
All staff here are helpful.

Great care environment

April 2, 2023
I am very pleased with the professionalism of all the staff here. The doctors are consistent and I get to see the same doctor on each visit.

Admin errors have caused me difficulties

March 31, 2023
The admin side of things at this surgery are over stretched. They have printed out the wrong dates on fit notes which has caused me problems. They make it hard for you to get an appointment. The system is just broken.

Richmond Medical Centre



179 Richmond Road
West Midlands
B92 7SA


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