Hobs Moat Medical Centre

Phone is not being answered to gain access to the doctor or nhs services

The reception staff speak to patients likw dirt and with an aggressive attitude. So glad ive now found another surgery.

Hold times when you call can last between 1hour - 3 hours, and the reception staff are rude, so rude it’s shocking

Have been trying to arrange an appointment for days/weeks now - have been on the phone for an hour and still not managed to get through - I feel sorry for old age pensioners who are trying to get in touch - The process is fundamentally flawed so needs to changed asap before people die

I cannot remember the last time I was able to order a repeat prescription without having make several calls to chase up. On 3 occasions was told by a particular senior Dr I was imagining/exaggerating symptoms and there was nothing there only to be diagnosed by a consultant. As a result I have gone private 3 times in recent years. Same dr refuses to review my sons asthma action plan

We joined Hobs moat medical centre (used to be in Winchcombe rd) Dr Dobson. Freeman. Crichton.Hadley never had any problems or issues been with them since 1978 have seen a few changes in that time.

I joined Hobs Most medical centre in October having just had a stent fitted at the back of my heart. I have received nothing but kindness an help from all concerned. Have spoken to several doctors and am looking forward to meeting them face to face. Thank you Hobs Moat for all your help. The reception team are very kind and approachable.

Personally this practice I find is great, I can get an appt same day.. Staff friendly.. Doctors OK

Everyone really helpful although you can see how busy they are