hard to ever get through. Have tried for over a week and heating everyone else having the same experience. No consistency with GP who sees you which makes life very difficult and frustrating with more complex medial issues.
telephone, to be told I was number 39 in the queue, at which point I tried their online system, but this told me that my symptoms required talking to a doctor, but did not offer that option online.
Yesterday I coughed up some blood and was prompted to try again. I tried their telephone service only to get the message this time that their call handling facility was “at capacity” and was not offered any chance to leave a message or talk to anyone at all. At this point I called 111 who after triage said they would arrange for my G.P. to call me. After about an hour, I received a text message redirecting me to the G.P.s online service. Then on attempting to use their online system, I got the response “the server has stopped responding”. This remained the case for over an hour. I sent two reply messages to the text number and some minutes later was called by a G.P.
The service provided by the G.P. was good and my condition is now being diagnosed, but the hoops I had to jump through just to contact someone I feel was unacceptable.