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Reviews (21)

Same day appointments with excellent service

March 15, 2024
Having moved house within Solihull and, on recommendation signed on with Arden Medical Centre we are in disbelief at the difference from our previous surgery. We have required a couple of appointments and have been seen the same day as well as being contacted to tell us medication reviews are due. Telephone calls have been answered quickly and the staff have been pleasant and polite. The comfort of knowing we can now see a doctor or nurse when we need to is immeasurable. If they can do it why can't other surgeries?

Unhelpful during my wife's emergency

February 14, 2024
Two months ago my wife had a ectopic pregnancy and was bleeding. She gave a urine sample and the results were too late coming back. She had to go to hospital and was then referred to the gynae hospital so this GP surgery is not good at all. I had to constantly call them and they didn't deal with the emergency.

A good service but face to face access poor

December 14, 2023
The practice is normally good, and you can get a telephone appointment straight away. It is far more difficult to see a doctor face to face. Follow up appointments after hospital treatment and admission has also only been done via the telephone which has been disappointing.

Outstanding service

December 13, 2023
I have been registered here for many years and I am very happy with the service provided. The staff are great.

The surgery is brilliant

September 8, 2023
I cannot fault the surgery the service provided is brilliant.

Fantastic service that's easy to access

September 6, 2023
I have recently moved to this practice and can only praise the wonderful service they offer. Appointments are easy to access, the staff are kind and helpful and the doctors are very thorough during appointments.

Good support with management of diabetes

April 21, 2023
Its easier to get a telephone appointment than a face to face appointment but overall I have no complaints with this because accessibility is not a problem. I receive good support with managing my diabetes from the nurses or doctor if needed. I have regular medication reviews and they make contact with me for this.

Easy to access great care & support

April 21, 2023
I never have a problem accessing the surgery although it is usually a telephone appointment. They offer good support with diabetes management.

Caring Family practice. Not a group practice

April 21, 2023
It is a unique practice because it is independent and has not joined a partnership which are not fit for purpose. Therefore I can always get through and speak to someone quickly and because I am only dealing with THAT practice and fewer Drs, they are more efficient and I feel valued. The receptionists are polite and helpful and queries are dealt with promptly.
Kay Sabell

Always a good experience with my surgery

April 21, 2023
Arden Medical Centre provide an excellent service. Its very easy to get a telephone appointment with face to face appointments a bit more tricky to obtain. I have recently had a medication review with a GP which went well. The nurses are fantastic, I see them every 12 months for my diabetic check. If I experience difficulties managing my diabetes I have no problems seeking advice from the surgery. In general its all good and I have no complaints whatsoever.

Arden Medical Centre



Downing Close,
Station Road, Knowle,
West Midlands
B93 0QA


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