Solihull Healthcare Partnership (SHP) – We are listening to and championing patients’ views

Recently, we have been alerted to concerns around Solihull Healthcare Partnership. We want to ensure patients that we are actively gathering your views and analysing the key issues. We are also engaging with the people who run and regulate the service, to ensure that your voices are heard.

Our Healthwatch Manager, Natalie Travers said: “We are aware of the online discussions about SHP, and we are grateful to the residents that have flagged these posts to us. We have recently gathered over 150 pieces of feedback from SHP service users and we want to thank these people for sharing their views. We are also aware that some people are concerned about sharing their views due to repercussions if they share negative feedback, please be assured all feedback is anonymous and we do not share any personal details. Please continue to share your experiences with us and we will continue to work with partners and champion your views”.

Please continue to tell us your views, good and bad, on our feedback centre here – www.healthwatchsolihull.org.uk/services/

Yesterday evening, we held a virtual meeting and we want to thank the people who attended and shared their views about local GP surgeries. We can’t do our work without your views, so please look out for future meetings and continue to share your experiences.