How to sign up to GP online services

October 8, 2021

If you are registered with a GP surgery, you can access online services. By signing up to the GP online services, you will be able to:

  • book or cancel appointments online with a GP or nurse
  • renew or order repeat prescriptions online
  • view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Everyone who is registered with a GP can have access to their practice’s online services. For more details, see how can I start using GP online services?

Different GP surgeries use different providers of online services. Your GP surgery might use more than one and give you a choice. Ask your GP surgery, check their website, or check the information about your GP surgery if you do not know which provider you can use.

If you are not yet registered with a GP practice see information about how to register with a GP practice.


How can I start using GP online services?

Follow the steps below to sign up for GP online services:

1. Tell your GP practice that you would like to start using their online services

2. A member of the practice will then ask you to fill in a short registration form

3. You will have to provide photo ID and proof of address. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record

4. Once you have signed up, you will receive a letter with your unique username and password and a link to where you can log in

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