Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

West Midlands Ambulance Service University NHS Foundation Trust


Told it would be an 8 hour wait

My young child has a heart condition and severe asthma so we sometimes have to call for an ambulance. They usually come quickly but recently we were told it would be an 8 hour wait so we had to make our own way to the hospital.