Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Midlands Ambulance Service University NHS Foundation Trust


Poor response to violent assault

My spouse was the victim of a violent assault and an ambulance was called. They did not take my spouse to hospital to be properly checked over. They now have a number of medical problems that we believe could be linked to this assault and I believe that these could have been missed at the time because of the failure to take them to hospital to be properly assessed.