Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Queen Elizabeth Hospital


Good A&E experience

My experience of the Queen Elizabeth's accident and emergency department was better than I was expecting. I thought I would be waiting for hours and hours but was triaged and seen by a doctor within three. The doctor was very thorough and put a referral through for me to visit the outpatients department. Overall I was very satisfied with the treatment and care I received.