Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Queen Elizabeth Hospital


Good service but far to travel

The service from the opthalmology department has been very good but it has been quite difficult travelling to the QE for my appointments when Solihull Hospital have a very good department which is much closer to home. I have made the request to be transferred and hope that this will be in place by the time of my next appointment.