Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Queen Elizabeth Hospital


Excellent cancer care

I have cancer and have been on a three month break from chemotherapy. I recently developed new symptoms so contacted my consultant at the QE. They called me back and discussed my symptoms with me and decided that it was best that I was seen as a matter of urgency. My appointment has been brought forward by over a month. I would normally go for scans and blood tests at Solihull hospital which is more local to me but the doctor explained that I could be seen quicker at the QE. Some appointments have been arranged for the same week but not the same day and I am hoping that these appointments can be rescheduled for the same day as I rely on family to bring me and even the journey in the car can be quite exhausting for me. Overall I am extremely happy with the quality of care I have received from the cancer services department at the QE.