Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Queen Elizabeth Hospital


Excellent treatment but long waiting times

I found the waiting times very long and the communication from the hospital very poor. I was very unwell due to recreational drug use and lost the use of my legs for 12 weeks. The staff were lovely and treated me and my family very well. I felt no judgment just help and support to get me better, they were great.