Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Queen Elizabeth Hospital


Excellent care but far to travel daily

This review is made on behalf of a very close family member who is being treated by the oncology department. The expert care she is receiving is outstanding but it is very difficult having to attend daily. Travelling from one side of Birmingham to the other when seriously ill is really taking a toll on her treatment and recovery. It is a shame that these services cannot be provided at other hospitals such as Heartlands or Solihull.