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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

UHB - Heartlands



Argumentative and untrained

My family avoid coming to this hospital like the plague because they have almost killed my father on multiple occasions due to their lack of knowledge of the condition he has. My father has sickle cell anaemia and every time we tell them he has the condition they repeatedly told us he does not have full sickle cell and that he's just a carrier, this Is false as he has had it since he was three years old and all they need to do is look at his notes but when we tell them he's does have it we are just met with attitude when we try and tell them about it and how to treat it. This is a constant situation we have to deal with everytime he is sent there by paramedics and it has almost cost him his life on more than one occasion.

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