UHB - Heartlands
Feedback Rating
Based on 35 reviews
Leave your Feedback
Reviews (35)
Long waiting time in hospital
Accident and emergency services
November 30, 2022
I waited 9 hours before I was seen for my fractured foot. They gave me ice bag to put on it and sat there waiting.
Waiting time is heartbreaking
Accident and emergency services
November 25, 2022
The A&E waiting time is heartbreaking, I waited for 11 hours with my son who had a stomach bug and was vomiting. I was told to give him liquids and wait.
Rushed to hospital and then went into coma
November 15, 2022
Had health issues so was rushed into Heartlands hospital. Was seen straight away when I got there but because there was no room, I got rushed to Burton hospital.
Thereafter I am not aware what happened as I went into coma.
I was 3 months in coma.
Thereafter I am not aware what happened as I went into coma.
I was 3 months in coma.
Taken in by Paramedics for low body stats
November 7, 2022
My husband was taken in by the paramedics after I contacted them.
The paramedics had arrived within 5 minutes to us.
Because his stats were low, the hospital decided to keep him in hospital for a week.
They gave him antibiotics and blood thinners as he had infection.
He kept being sick.
The staff were lovely at the hospital; and they looked after him properly.
They kept the place cleaned all the time.
They carried our numerous reviews and MRI scans through his stay.
The paramedics had arrived within 5 minutes to us.
Because his stats were low, the hospital decided to keep him in hospital for a week.
They gave him antibiotics and blood thinners as he had infection.
He kept being sick.
The staff were lovely at the hospital; and they looked after him properly.
They kept the place cleaned all the time.
They carried our numerous reviews and MRI scans through his stay.
A&E treatment and waiting time long and poor
Accident and emergency services
September 15, 2022
I had a high temperature in April this year. Went to Heartlands A&E. Went at 9am in the morning and did not leave until 5pm.
I had to wait for the Dr. which was a long wait.
The Dr. checked my throat and gave me medication.
Time shouldn't be wasted where emergency care is concerned
If it is a A&E then the patient should get treatments.
The emergency care is not efficient.
In Spain, where I lived for 15 years you are seen within 1 hour you receive assessment and check up.
I do not feel like going to Heartland A&E because of this.
I had to wait for the Dr. which was a long wait.
The Dr. checked my throat and gave me medication.
Time shouldn't be wasted where emergency care is concerned
If it is a A&E then the patient should get treatments.
The emergency care is not efficient.
In Spain, where I lived for 15 years you are seen within 1 hour you receive assessment and check up.
I do not feel like going to Heartland A&E because of this.
Very good service for Urinal Dept
August 25, 2022
The service is very good. My wife has to regularly attend the hospitals for the Urinary service, Endocrinology department and blood tests.
She suffers from Kidney Failure and Diabetes.
When she needs appointments, she is able to get one and very rarely needs to chase for appointments.
Recently my wife developed an issue with medications that she was taking so booked an clinical appointment with the hospital. They advised us to contact our GP for a blood test which was refused on request. She had to go back to hospital for the blood test which staff at hospital were happy to carry out.
She suffers from Kidney Failure and Diabetes.
When she needs appointments, she is able to get one and very rarely needs to chase for appointments.
Recently my wife developed an issue with medications that she was taking so booked an clinical appointment with the hospital. They advised us to contact our GP for a blood test which was refused on request. She had to go back to hospital for the blood test which staff at hospital were happy to carry out.
Waiting time
Accident and emergency services
August 5, 2022
I waited 8 hours in the ambulance with a head injury, I was even more tired waiting than the pain of the injury. When I finally went in, the care was great. I really felt sorry for the medical professionals who were working around the clock to help patients. More needs to be done to ease this pressure on the NHS.
Too long
Accident and emergency services
July 25, 2022
Went to A&E. waiting time is too long. waited 5 hours and was advised there are no Dr's.
Treated Amazing
July 21, 2022
My son had his appendix removed and was treated amazing
excellent service
June 27, 2022
Heart team - Simply the best treatment and exceptional.