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Original feedback for

UHB Heartlands Hospital



Attended for ultrasound that did not happen

I attended Heartlands hospital for an ultrasound appointment after a referral was made by my GP. When I attended the appointment the doctor told me that they were not going to do the ultrasound because the problem sounded muscular. I have had kidney problems over the years and I am concerned about what I have been experiencing. I was not happy with the service or care I received. No one had even examined me to determine that the problem was muscular so I am confused about how they have come to that conclusion. I am still having the same problems and the ultrasound could have resulted in a diagnosis or could have been reassurance that there is nothing sinister going on. I am very disappointed.

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