Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
Keep the language and tone civil
Don't mention personal details
Make it relevant to the review
Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
Your response is being submitted, please wait...
Original feedback for
UHB Heartlands Hospital
7 day stay with nothing to pass the time
I stayed here for a week with nothing to do. I was in bed all day and asked the staff for a paper and they just told me "no, we're here for you but can't get you that".