Frustrated by administrative errors
I have had to attend a few appointments here. For one appointment the hospital called me to cancel and re-arrange the appointment. At the next appointment I was told off for not attending my appointment and I was told that my records had me down as a 'DNA'. I was not happy about this and told them what had happened. These administrative errors are frustrating and distressing. My appointments have gone well, but it is normal for the clinics to be running behind. I do understand that emergencies happen but long waits are not ideal.