Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Heartlands Hospital


Waiting times are too long

Too long for the waiting times. I had to take my newphew last year who started experiencing breathing issues. The Drs checked him and advised that he needed Iron tablets and Vita D tablets. They provided prescriptions for these medications. Letter was sent to GP a couple of days later advising of the visit. Consultants were good but results did not come in time. Could have gone home earlier as I had to take all the children with me to the hospital.