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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

UHB Heartlands Hospital



Poor care in Gastroenterology department

Referred by GP for reflux. The experience was not very good. I had to have a procedure which left me really ill. They wanted to discharge me on the same day, so my family had to approach doctors and speak with the consultant asking advising that I was still not well to be discharged. Only then did they keep me in for 5 days. Whilst in the hospital the regular nurses who were attending to me gave me someone else's medicine chart and diagnosed wrong medication. It took another nurse staff not working with me to notice. Still waiting for an apology from the hospital.

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