Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

UHB Good Hope Hospital


Marvelous caring staff.

My sister has complex needs including Autisum and was on ward 17 in Good Hope hospital for almost five months. In all of that time the staff were absolutely fantastic, they met my sisters needs with the utmost respect and dignity at all times .They went above and beyond to ensure my sisters stay was as pleasant as possible. I really cannot find the words to express my admiration for all of the fantastic staff. I thank them all on behalf of myself and entire family for the wonderful way in which they cared for my sister.