Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

The Maple Leaf Centre


Lack of continuity of care

I attended the Maple Leaf Centre on four separate occasions and saw four different doctors. One of them did not speak English and they were very difficult to understand. There was a lack of continuity of care and they did not help me at all.