Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - The Jacey Practice


Extremely difficult to contact

Since this GP has come under the SHP umbrella it has become extremely poor at look after it patients. 1 - it takes multiple try's to actually get through 2 - When you do get through then you can't get an appointment in a reasonable timeframe - quite often the receptionist are extremely rude and lack empathy (not all) - its as if you have a cheek to request an appointment 3 - You are passed to doctors from other surgeries who take no notice of any notes or your prior history. 4 - This merger of practices is not about providing the best Patient care it is simply about making money (greed) This used to be a fantastic surgery but has gone right down the pan since the merger.