Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - The Jacey Practice


Jacey Practice is GREAT but NOT SHP take over

I've been with the Jacey Practice since moving to the area in 1991. They have always served me well, but since the SHP take over, I can't get through in a reasonable time when calling the central SHP number, can't get an appointment at my practice. Patients weren't asked to vote if we wanted SHP. Just to be clear VERY DISSATISFIED with SHP only and NOT The Jacey Practice or the other surgeries part of the new group.