Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - The Jacey Practice


Doctor are good but far to travel

The doctors at The Jacey Practice are good but I do not like being given appointments here due to the distance and inconvenience of travelling here. It is not the surgery I registered at, but due to the merge of surgeries under SHP they try and persuade me to visit the surgery. There is a lack of consideration for how close the surgery is to where the patient lives when booking appointments, which to me would just be common sense.