Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - The Jacey Practice


Generally dismissive, callous and arrogant

I have had issues with fibroids for 3 years and finally got a hysterectomy 4 weeks ago. I have been having palpitations and temperature swings for the past week and we have tried to get appointments to see a GP as of course high temperatures are a major indicator or infection. The Jacey Practice could not care less. I was told that they were booked today, could not take a booking for tomorrow and to either call 111 or go to A&E in Birmingham. This is absolutely disgusting. Unfortunately this callousness and gatekeeping is now the de facto service you get from this practice.