Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

SHP - The Jacey Practice


Can’t make appointments

I have needed to see a gp for my children a couple of times over the last few years and I have only once managed to get through to reception due to phone lines being at capacity. I have visited reception as well to try but every time I am told they have no appointments and call 111. Terrible service when it’s for very small children/babies.