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  • Review A Service
  • What We Do
    • Meet the team
    • Who are we and what do we do?
    • Vacancies
    • Terms and Conditions
  • How We Make A Difference
    • Investigations
    • Impact Reports
    • Consultations
    • Annual Reports
    • Document Hub
  • How We Can Help You
    • Information & Signposting
    • Help During Winter
    • Stay Well Solihull
    • Family Hubs
    • GP’s and Pharmacies
    • Dentistry
    • Hospitals
    • Mental Health
    • Helpful Links
  • Get Involved
    • Volunteering Opportunities
    • Events
    • Young People’s Healthwatch
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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

SHP - The Jacey Practice



NOT GOOD

TREATED FOR LUNG CANCER 2020. TOLD BY GP AT JACEY I DO NOT HAVE CANCER AND NEVER HAVE HAD CANCER! CONSULTANT NOT IMPRESSED. SEPT 2021 IN A LOT OF CHEST PAIN AND VOMITING,FOR 45 MINUTES MY WIFE WAS NUMBER 13 IN PHONE QUEUE SHE GAVE UP DIALLED 999 AMBULANCE HERE IN APPROX 10 MINUTES,TAKEN TO HEARTLANDS WHERE A GALL STONE STUCK IN THE BILE DUCT WAS DIAGNOSED AND TREATED.

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