Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Grove Residential Home (Solihull)


A fantastic caring home 5 * ++

My father lived at the Grove for 5 years & I can't praise it enough. Everything is focussed on providing a caring, homely environment for the residents. There is regular exercise groups, entertainment , excellent home cooked food and a beautiful garden. The carers are all lovely and over the 5 years there was a very small turnover of staff. As a family member I was always kept up to date & I have some lovely memories of the garden parties & Christmas events . My father sadly passed away this year but I'm so glad he had such a fantastic quality of life in his last 5 years - all due to the hard work of the management & staff at the Grove.