Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Castle Practice


Excellent newer GPS

I have been a patient at this practice for over 20 years. The older gps are retiring and the newer GPs are excellent. Namely Dr Illyas and Dr Akhtar who have done more to help with my issues and actually gave a correct diagnosis after many years back and forth 2 older GPs. Dr [name] quite frankly needs to retire. Supposed to be a menopause "specialist " but had absolutely no idea. Dr Illyas is both knowledgeable and compassionate. She actually listens to you and ive been so grateful for her help