Cannot get through on phone or appointment
The phone lines are always busy , the queues cut off at certain number so it basically hangs up on you. The doctors rush you off the phone if you are lucky enough to get an appointment and then are rude.
Right to Respond
Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
- Keep the language and tone civil
- Don't mention personal details
- Make it relevant to the review
Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
Your response is being submitted, please wait...
Original feedback for
The Castle Practice