Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

The Castle Practice


A good surgery

My experience of The Castle Practice is good. I have been with them for a number of years and there have been changes but I find them a good surgery. When needed referrals have been made the doctors are good and listen to my concerns. It can be difficult getting through on the telephone so I usually pop into the surgery to book an appointment.