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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

The Castle Practice


Can't access physiotherapy exercises

The physiotherapist here wanted to give me some exercises to do at home and told me they would email them to me. I explained that I am not online and the email they have on record belongs to a relative that helps me organise appointments. They did not offer to provide these as a leaflet or suggest an alternative way of accessing them.