Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

The Castle Practice


Referred to Bosworth for face to face app

I've been going to Castle Practice for the arthritis in my knees for a long time but they haven't referred me for any investigation. Just keep giving me pain killers and recommending physio which is hard at my age. I've been getting worse and had a few falls recently but they couldn't see me so referred me elsewhere. Luckily I've got a relative who cares for me who could bring me if I didn't have her I would have struggled to get here.